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Remote Managed Services Project Guide



Develop and deliver the remote managed services your small and medium-sized business (SMB) customers need with the tips in this project guide, which covers everything from remote backup services to remote virtual server management.

NEW IN THIS GUIDE  
Remote help desk tools: Process automation for incident response (Remote Support)
DBA services can make VARs money (Remote DBA)
Using Remote Desktop: Five quick tips (Remote Desktop)


REMOTE ACCESS

Security emergencies carry high price tags, particularly for small and medium-sized businesses (SMBs) that can't afford the trouble. Using remote access allows you to quickly troubleshoot problems and keep customers happy.
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REMOTE BACKUP

Small and medium-sized businesses (SMBs), incapable of performing their own backups, often need your remote backup services and expertise. Get tips for developing and delivering your own remote backup products and services.
LEARN MORE: REMOTE BACKUP


REMOTE DBA

Whether you want to host a DBMS for a customer, help maintain database operations, or take on database consolidation or upgrade projects, this chapter will help you get started as a remote DBA services provider.
LEARN MORE: REMOTE DBA


REMOTE DESKTOP

Remote Desktop allows you to connect over long distances to remote servers. Learn how to use Remote Desktop and its alternatives to effectively manage servers remotely.
LEARN MORE: REMOTE DESKTOP


REMOTE SUPPORT

The success of your remote support and remote help-desk services ultimately depends on how quickly and effectively you're able to respond to and resolve incidents.
LEARN MORE: REMOTE SUPPORT


REMOTE VIRTUAL SERVER

Virtualization benefits organizations from small to large, providing you many opportunities to manage virtual servers remotely. This chapter outlines your remote virtual server management options.
LEARN MORE: REMOTE VIRTUAL SERVER





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